customer appreciation

Simple 2-Step “Customer Appreciation” Campaign

Last week, I revealed the easiest way to increase customer lifetime value is to reduce your lost customers by showing more appreciation.  One reader even commented that he lost 70% of his customers last year due to poor communication!  I know he's not alone either. If you're in the same boat, then it's time to [...]

Giving Thanks To Our Customers

Source: Who doesn't love Thanksgiving? Well, I guess if you hate food, friends, family, and football, then it's probably not one of your top holidays...  But those 4 F's - food, friends, family, and football - pretty much sum up all things I love in life so I'm always excited for the fourth Thursday [...]

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